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Help & Consulation

Due to the pandemic situation, our in-person support at room EN 024 is severely limited.

We kindly ask you to contact us via phone or mail:

ZECM Support
ZECM Hotline: 030 314 28000 (weekdays, 9 a.m. to 4 p.m.)
Mail: it-support@tu-berlin.de

Mails will be processed automatically by our ticket system.

Year-end Closure Time

IT-Service Desk will be closed from Dec. 19th 2021 to Jan. 3rd 2022.

You can contact IT Support via phone at 314-28000 workdays from 10 a.m. to 2 p.m. or via its contact form.
ZUV Hotline will be available at 314-79000 workdays from 10 a.m. to 2 p.m.

IT Support for the Central University Administration (ZUV)

The maintenance of the workstations, printers, scanners and copy stations used by ZUV is ensured by the IT administrator team (ITB).

tubIT-aktuell newsletter subscription

The tubIT-aktuell newsletter will inform you about new services, upcoming maintenance downtime or temporary disfunctions of the tubIT services. Please be aware, that the newsletter is available only in german.

How to subscribe to the newsletter:

1. Send an E-Mail with any subject and body to 

2. You will receive an automated E-Mail afterwards. To verify your subscribtion please respond to this E-Mail. Keep in mind, that you must not change the subject!

3. You will then receive a welcoming E-Mail confirming your subscription which contains a password for your personal settings. Among other settings you can configure how often you want to be notified, change your password or unsubscribe the newsletter in the personal settings.

4. From this point on you will receive the newsletter to your mailbox on a regular basis.

Zusatzinformationen / Extras

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