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tubIT Account: Options for password lost
The
password of your tubIT Account can only be reset by
tubIT.
In-person:
You'll find the tubIT shop in EN 024, the PC
Pool is located in MA 270. Please bring your Student ID Card or
Employee ID Card and a passport or identity card.
By Postident service: Read more at The tubIT Password [1].
By WebIdent: You can use the WebIdent method from home or a mobile device. You will need a PC or mobile device with a high-speed Internet connection and a camera. An identity card or passport with your photo is required for the identity check.
How to Use WebIdent:
2. After you have checked the compatibility of your device, you can call our IT hotline +49 30 31428000 Monday to Friday, 10AM - 2 PM.
3. A ZECM employee will start the video session.
4. To verify your identity, please hold your ID in front of the camera and move it as prompted so that security features can be verified.
5. At the end of the chat, you will receive a one-time password which you can use for the following:
2. Generating a new TAN list
tubIT Account: Options for loss of activation password
If you have lost the activation password contained in the original document of the card issuing office (KAS), you can obtain a new password from KAS. This new password substitutes the old password which will no longer be valid.
tubIT Account: User name is not accepted
If the account name or the e-mail address <your_account_name>@tu-berlin.de and/or <your_account_name>@mailbox.tu-berlin.de is already in use, these account names cannot be assigned.
In addition, all account names will be revised after
activation for breaches of our name guidelines
(http://www.tubit.tu-berlin.de/menue/dienste/konto_karte/ausfuehrunsgvorschriften/)
and possible infringements of intellectual property rights
(trademarks, copy rights, domain names etc.). If your account name is
rejected, you will be informed by e-mail and the account will be
deleted 14 days after the e-mail message was sent.
Please
make sure to backup important data and e-mails of the rejected
account. Please also note that you cannot send or receive e-mails to
or from the rejected account within 7 days upon sending the rejection
message.
If you wish to activate a new tubIT
Account, you can re-use the initial activation password that was used
to activate the rejected account. If you have lost or forgotten the
initial activation password, please visit the Campus Center (H30) as
student or the tubIT-Laden (EN 024) as employee and request a
replacement provisioning document. This document will contain a new
initial password to re-activate your account on the
tubIT website.
tubIT Account: can I keep my account when I leave the TU Berlin
We are sorry, but this is not possible. You can only keep your account for a transition period of 6 months. However, the alumni program offers the possibility to set up a mailbox for your e-mails with the address "firstname.lastname@alumni.tu-berlin.de". This allows you to send your new e-mail details to business partners during the transition period.
tubIT Account: the official e-mail alias
You receive your mailbox and the so called official e-mail alias during the provisioning process. (If you don't want to redirect your mails to an external mailbox, you can choose this option during the provisioning process). The mailbox receives the e-mail, the alias is a synonym for the address used to send e-mails to the mailbox.
The official e-mail alias will be provided by the card issuing office (KAS) during the provisioning process.
- For students the alias is: firstname.lastname@campus.tu-berlin.de,
- for employees it is: firstname.lastname@tu-berlin.de.
Example: John Smith has the official e-mail alias
“John.Smith@tu-berlin.de” and has set up a
tubIT Account with the name “John.S”. After
activation, the mailbox that belongs to his tubIT
Account “John.S.” can be reached via the following addresses:
• John.S@mailbox.tu-berlin.de
•
John.Smith@tu-berlin.de
Blocking period for e-mail addresses
You can create additional e-mail addresses for your employees, mailinglists and teamboxes using the structure administration (Strukturverwaltung) inside the TU Portal. Since person related data can be received via e-mail addresses, there are certain blocking periods which have to be maintained before the e-mail address is reassigned.
How long is the blocking period?
The blocking
period after deletion lasts 3 years. Only after that time
period the e-mail address can be reissued.
For which e-mail addresses is the blocking period
required?
The blocking period applies to all person
related e-mail addresses for data security reasons. This shall prevent
the transmission of person related data to unauthorised persons after
change of address owner.
What does person related mean?
An e-mail
address is person related, if one can assume that a specific person
can be contacted with that address. This is the case for e-mail
addresses of the format "lastname@orgname.tu-berlin.de". We
generally assume that e-mail addresses referencing to a tubIT
account are person related and are subject to the blocking period. In
case you already assigned a non person related address such as office
@ orgname.tu-berlin.de to a tubIT user account, please contact
us. We will help you changing the assignment to a new
target.
E-mail addresses referencing to mailinglists and teamboxes are not person related and will not be blocked.
What are functional addresses and how should I use them?
Functional addresses are non person related e-mail
addresses thus meaning addresses which can not be connected to a
specific person as receipient. Examples for functional
addresses:
- sekretariat @ OrgName.tu-berlin.de
- kurs1 @ OrgName.tu-berlin.de
- hausaufgaben @ OrgName.tu-berlin.de
If you need such a functional address, please do not assign it to a tubIT user account but to a teambox or a mailing list. This will allow you to easily change the receipients with the team membership or mailinglist receipients without maintaining the blocking period. This will also allow you to simply delete an e-mail address and immediately assign it to another team or mailinglist.
If you have further questions about the blocking period or want to assign a functional address which is currently pointing to a tubIT account to a new target, please do not hesitate to contact us via e-mail: tubit@tu-berlin.de [3].
WebIdent: Allow the use of camera and microphone in Chrome
- Open Chrome.
- Click the "More" icon (the three dots) in the top right corner and then "Settings".
- Click on "Advanced".
- Under "Security and Privacy," click "Content Settings."
- Click on "Camera" or "Microphone".
- Enable or disable the "Ask Before Access" option.
WebIdent: Allow the use of camera and microphone in Firefox
(assuming the webident-page has already been opended at least once)
- Open the "Firefox Permissions Manager". To do this, type "about: permissions" in the input-url-field and press Enter.
- On the left side appears a list of visited websites. Search for "webident.tubit.tu-berlin.de" and click it.
- Select "Use microphone" or "Use camera", and then select the option "Allow" from the drop-down menu.
WebIdent: Allow the use of camera and microphone in Safari (MacOS)
Using the Adobe Flash Player settings (downloadable at "https://get.adobe.com/en/flashplayer/ [4]")
Allow access to the camera and microphone for all web pages:
- Click on "System Preferences" and select "Flash Player"
- Click on the "Camera and Microphone" tab
- Select "Ask if a website wants to use a camera or microphone"
Allow access to the camera and microphone for specific web pages:
- Click on "System Preferences" and select "Flash Player"
- Click on the "Camera and Microphone" tab
- Select "Ask if a website wants to use a camera or microphone"
- Click on "Camera and microphone settings by website ..."
- Click on the "+" symbol
- Enter the Internet address of the desired page (webident.tubit.tu-berlin.de) in the field "Website domain".
- Choose "Allow" in the appearing drop-down menu "If this site wants to use a camera or microphone:"
arte/tubit-passwort/parameter/en/
parameter/en/font4/maxhilfe/id/74198/?no_cache=1&as
k_mail=YrgK%2FgAOrcaAAT2Sx2jWb1xkQYA7JpRiFChSPnLFCdc%3D
&ask_name=TUBIT
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