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FAQs tubCloud

Frequently Asked Questions for using tubCloud.

Problems connecting via WEBdav

Lupe

If you encounter problems trying to connect to WebDAV, please follow this procdure:

Go to "Computer" and click "map network drive".

Enter the following server address:
owncloud.tu-berlin.de/remote.php/webdav

Tick "Connect using different credentials", close the window with "Finish" and enter your tubIT user name and password.

False alarm of AntiVir for using the current Sync Client

The AntiVir software Avira recognizes our tubCloud client as a trojan. This is a false alarm. You can ignore this.

Maximum file size for uploads

The maximum file size is 20 GB. The displayed maximum file size also takes account of your personal quota. The maximum amount of space available will be displayed.

Since not only the files themselves are transferred but also meta informations the maximum file size can differ up to 2 GB.

The limit for parallel uploading is set to 20 files.

How am I able to share a file/folder and issue write-/reading-rights on this file/folder?

Step 1:

Click on the 'Share' - Symbol on the right side next to your file/folder (three connected dots).

 

Step 2:

Type the first and last name of the person you want to share the file/folder with in the appeared 'Share' field.
Then click on the suggested mail-adress.

 

Step 3:

Now you can choose between different rights underneath the selected Name. The sharing-process is now finished. 

 

 

How am I able to share a file with an extern person?

Step 1:

Click on the 'Share' - Symbol on the right side next to your file/folder (three connected dots).

Please notice: If you share a file with an extern (not TU-Berlin) person, then this person receives just the reading rights. This means this extern person is just able to download and look at the shared file, but neither to edit it nor to upload it on tubCloud.

 

Step 2:

Set a check mark at 'Share link'

 

Step 3: (optional)

You can protect your shared files with a password. To do so, please set a check mark at 'Password protect'. You can enter your favored passwort at the field 'Password'

Please notice: You have to tell the selected password the person you are sharing the file with.

 

Step 4:

Enter the mail-adress of the extern person you want to share the file with in the field 'Email link to person'. To finish the process, click 'Send link via E-Mail'

 

 

How am I able to share a folder with an extern person?

Step 1:

Click on the 'Share' - Symbol on the right side next to your file/folder (three connected dots).

Please notice: If you share a file with an extern (not TU-Berlin) person, then this person receives just the reading rights. This means this extern person is just able to download and look at the shared file, but neither to edit it nor to upload it on tubCloud.

 

Step 2:

Set a check mark at 'Share link'

 

Step 3: (Optional)

If you want to allow the extern person to upload files in the shared folder set a check mark at 'Allow editing'. Please notice: This option allows the new user to edit, delete and rename the files.

 

Step 4: (optional)

You can protect your shared files with a password. To do so, please set a check mark at 'Password protect'. You can enter your favored passwort at the field 'Password'

Please notice: You have to tell the selected password the person you are sharing the file with.

 

Step 5:

Enter the mail-adress of the extern person you want to share the file with in the field 'Email link to person'. To finish the process, click 'Send link via E-Mail'

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